Heidi Brown

Heidi Brown has a significant amount of work experience in various creative and design roles. Heidi has worked as the Director of Product Design and User Research at Classy.org starting from April 2022. Prior to that, they worked as a Creative Coach at Creative Fuel since September 2013, providing leadership, management, and mentoring skills to individuals and companies to enhance creativity.

From May 2019 to April 2022, Heidi held the position of Director of Product Design at Remitly, where they led the product design team in creating user experiences for a global remittance company. Heidi also worked at American Tire Distributors from October 2011 to May 2019, holding multiple roles including Enterprise Director of Design, Director of Product Management and Design, and Director of Customer Experience. In these positions, they oversaw strategic customer experiences, managed concurrent projects, and built a creative team for marketing campaigns and website development.

Prior to those roles, Heidi worked at T-Mobile as a Senior Manager of Creative Services and Senior Marketing Manager. Heidi managed internal staff, external agencies, and a budget, while also being responsible for digital brand guidelines.

Earlier in their career, Heidi worked as an Online Art Director at The Seattle Times, an Art Director at OneCall, and a Senior Web Designer at Telect, Inc.

Overall, Heidi Brown has a diverse background in leadership, design, and customer experience roles, with a strong focus on creativity and innovation.

Heidi Brown has a Bachelor of Art degree in Communications from Washington State University. In addition, they have obtained a certification in Customer Experience from Tombolo Institute in November 2021.