Susan Connally

Ms. Connally has been in the mortgage industry for more than 14 years and currently serves as VP of Clayton’s Servicing Oversight group. She oversees the day-to-day management of teams monitoring RMBS transactions, conducting servicing and sub-servicing quality reviews, and completing reconciliation of servicer-prepared claims.

Ms. Connally has managed file reviews for large and small servicers and investors, focusing on everything from loss mitigation and servicing transfers to compliance with GSE, CFPB and National Mortgage Settlement standards. Additionally, she has experience managing engagements for targeted claim reviews. These include VA, FHA, and investor claim review and reconciliation projects in addition to FNMA and FHLMC compensatory fee review rebuttal preparation. Ms. Connally most recently implemented testing procedures to confirm compliance with consent judgments, which require servicers to provide borrower assistance to consumers through modifications.

Ms. Connally received a B.A. in History from Middlebury College in Middlebury, Vermont.