Ammar A.

Ammar A. is a skilled IT professional with extensive experience in technical support and administration across various organizations. Currently serving as a Senior IT Service Desk Engineer at ClearBank, Ammar A. manages multiple aspects of IT support, including Intune administration, Office 365, and Azure Active Directory, while overseeing user migration projects and maintaining the Freshdesk ticketing system. Previous roles include serving as a Senior IT Service Desk Analyst at Domino's Pizza UK & Ireland, where responsibilities involved resolving tickets and troubleshooting printing issues, and as an ICT Technician at St Margaret's School, focusing on 1st and 2nd line support. Ammar A. possesses strong competencies in hardware refurbishment, user onboarding, and liaising with third-party vendors, bolstered by a solid foundation in IT training and certifications, including CompTIA A+.