Ian Williams

Ian Williams has extensive experience in operational management and client services within the financial sector. Currently serving as Client Onboarding Lead and Client Services Improvement Manager at ClearBank since September 2019, Ian focuses on operational process improvements and enhancing customer experience across two sites in Bristol and London. Previous roles include Finance Operations Manager at Sonovate, overseeing payroll for over 2,000 contractors, and Team Leader at Target Group, managing a team of 35 staff responsible for loan product transactions. Ian has also held various managerial positions at Nationwide Building Society, where responsibilities included financial reconciliation and relationship management. Ian's educational background includes an AAT Level 2 Certificate in Accounting and Bookkeeping and a GNVQ Advanced Business Studies Merit Award.