Julian W.

Julian W. is an experienced Client Experience Analyst at ClearBank since September 2022. Prior to this role, Julian worked at Monzo Bank, where responsibilities included Senior Complaints SME and roles focused on FinCrime and general complaints from July 2021 to September 2022. Julian's career began at Quilter, where various positions included Complaints Handler, Claims Handler, and Customer Service Representative from April 2017 to July 2021. Earlier experience includes serving as a Corporate Action Administrator at Quilter International from September 2016 to April 2017. Julian holds a Bachelor of Arts with Honours in Politics and International Relations from the University of Kent (2013-2016) and is currently pursuing an ICA Advanced Certificate in Managing Fraud at Alliance Manchester Business School (July 2023 - March 2024).