Stacey Clarke

Stacey Clarke is an accomplished leader in customer care and operations, currently serving as the Director of Customer Care & Operations at Clear Business since September 2021. At Clear Business, Stacey oversees customer care and onboarding, enhancing service delivery and achieving high customer satisfaction. Previously, Stacey held significant roles at Experian from May 2017 to September 2021, including Director of Service Operations, where leadership of multilingual service desks and the creation of the EMEA Service Strategy were key responsibilities. This followed a tenure at Virgin Media between 2006 and 2017, marked by leadership positions such as Head of Customer Relationship Management and Head of National Customer Service & Operations, focusing on customer strategy and service across diverse sectors. Early career experiences included a role at The British Quality Foundation and customer service management at ntl:Telewest Business.