Brett Ponton serves as the Director of Learning and Development at CLEAR, leveraging extensive experience in training and onboarding across various organizations. Previously, Brett held roles at Warner Bros. Discovery, where responsibilities included leading new hire onboarding programs for HBO Max and discovery+ and developing training strategies that significantly improved retention rates and customer satisfaction. Other notable positions include Change Management & Enablement Program Manager at Zendesk, where Brett created training strategies for a global sales organization, and Learning & Development Specialist at Uber, focusing on enhancing onboarding experiences. Brett's career began with customer education initiatives at Copper Inc. and Prezi and progressed through account management roles at AT&T, showcasing strong leadership, strategy development, and stakeholder engagement skills. Education includes a Bachelor of Arts in Communication from the University of Arizona.
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