Jennifer Schmidt

Jennifer Schmidt is a seasoned professional with extensive experience in customer success and sales engineering across various technology companies. Currently serving as Head of Customer Success at Clearbrief.ai, Jennifer has previously held significant roles such as Principal of Sales Engineering and Vice President of Customer Success at Filevine, where efforts focused on complex sales solutions and customer experience management. Jennifer has excelled in rebuilding customer support functions, leading teams at Litify, Castlight Health, MapAnything, and Basware to enhance customer satisfaction and align organizational efforts with customer needs. Early career roles include project management and client services at Conclusive Analytics, Roche, and Management Science Associates, complemented by dual MBA degrees in Marketing and Management from Rutgers Business School and a Bachelor of Arts in Psychology from the University of North Carolina.