Barrett Frankel has a diverse work experience spanning various roles and industries.
From 2020 to the present, Barrett has been working as the Director of Customer Success, Enterprise at ClearCompany Talent Management Software. In this role, they oversee customer success strategies and ensures the satisfaction of enterprise-level clients.
Prior to their current position, Barrett worked at Classy.org from 2016 to 2020. Barrett started as a Customer Success Manager and gradually progressed to become the Senior Manager of the Customer Success Management Team. At Classy.org, Barrett played a crucial role in providing world-class online fundraising tools for nonprofits and managing customer relationships.
Before that, Barrett served as the Development & Communications Manager at Agahozo Shalom Youth Village from 2013 to 2015. In this role, they developed and executed marketing, fundraising, and communications strategies to advance the organization's mission and visibility.
From 2011 to 2012, Barrett worked as the International Coordinator at Agahozo Shalom Youth Village, where they facilitated short-term service trips and served as a link between the organization and their New York office.
Barrett's career started at Lehigh University, where they held various positions from 2006 to 2011. Barrett served as the Director of Alumni Admissions Outreach & Legacy Programs and Associate Director of Admissions & Alumni Education. In these roles, Barrett managed alumni and parent admissions volunteers, oversaw program activities, and conducted admissions activities such as interviews and information sessions.
Overall, Barrett Frankel has a strong background in customer success, fundraising, marketing, and admissions, with a proven track record in various leadership roles.
Barrett Frankel pursued higher education at Lehigh University, where they obtained a Bachelor of Arts (B.A.) and a Bachelor of Science (B.S.) degree in Theatre and Marketing, respectively, from 1998 to 2003. Later, they continued their studies at Lehigh University and earned a Master's degree (MEd) in Globalization and Educational Change (Comparative and International Education) from 2008 to 2011.
October, 2022 - present
December, 2020