Jessica Bissell

Jessica Bissell currently serves as the Sr. Operations Director for Integrated Customer Service at CLEAResult, a position held since October 2015, where oversight includes managing operations for 250 employees across various functions such as incentive processing, customer service, and training. Additionally, Bissell has experience as the Director of Operations for Customer Contact Centers at CLEAResult, where efforts focused on enhancing operational efficiency and reducing costs. Prior to this, Bissell managed the Mid-Atlantic, Midwest, and West Coast Regional Contact Centers as the Regional Contact Center Manager at Conservation Services Group, emphasizing team development and efficiency improvements. Bissell's earlier career includes a supervisory role at HealthNow New York Inc., managing a team of contact center agents and overseeing various operational metrics.