Charles J Gidley

Charles J Gidley possesses extensive experience in the insurance sector, currently serving as Team Lead - Insurance at Clearwater Analytics since August 2018, where management of a 13-member team looks after 24 clients, generating nearly $30M in annual recurring revenue. Charles has demonstrated expertise in client relationship management and process efficiencies, achieving significant growth in annual recurring revenue through AUM strategies and cross-functional training. Previously, roles included Service Delivery Manager for both the Midwest and Southeast regions, managing substantial client portfolios and successfully reducing manual processes. Earlier experience spans retail management, process improvement, and administrative roles, complemented by a Bachelor of Science in Management from Oregon State University.