Jeffrey Mancini

Director Of Customer Success at Cleo

Jeffrey Mancini's work experience includes a recent role as the Director of Customer Success at Cleo, where they have been working since December 2021. Prior to this, they served as the Associate Director of Customer Success and Senior Customer Success Manager at the same company. Before joining Cleo, Jeffrey worked as a Lead Support Engineer, Tier II at Cleo from April 2016 to April 2019. Jeffrey also worked at EXTOL International, Inc. as a Technical Support Team Leader from November 2011 to April 2016. Jeffrey's earlier experience includes roles at Solid Cactus Web.com, Inc. where they worked as the Manager of Customer Care in 2010 and as the Director of Project Management from 2007 to 2010. Jeffrey started their career at Network Solutions as a Quality Processing Specialist from 2005 to 2007.

Jeffrey Mancini earned an Associates Degree in Information Sciences and Technology with a focus on Networking from Penn State University between 1999 and 2001. Jeffrey later pursued a Bachelors of Science in Information Sciences and Technology with a specialization in Information Context from the same institution, which they completed between 2001 and 2003.

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Timeline

  • Director Of Customer Success

    December, 2021 - present

  • Associate Director Of Customer Success

    September, 2020

  • Senior Customer Success Manager

    January, 2020

  • Customer Success Manager

    March, 2019

  • Lead Support Engineer Tier II

    April, 2016

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