Melissa Monak

Melissa Monak has extensive experience in healthcare administration, currently serving as the Director of Enterprise Professional Coding Services at Cleveland Clinic since November 2011. Throughout this tenure, Melissa has held several leadership roles, including Director of HIM Coding & Support Services and Institute Reimbursement Manager for Cleveland Clinic Taussig Cancer Centers, where responsibilities include managing billing, reimbursement, and Financial Navigators. Prior to joining Cleveland Clinic, Melissa worked as a Financial Supervisor at North Coast Cancer Care and held positions such as Billing Office Manager at Kuns Family Medicine Inc, Billing Coordinator at Vantage Health Plan, and Senior Claims Examiner at Aetna Health Insurance Co. Melissa holds a Bachelor's degree in Healthcare Administration from Purdue Global.