Sales and Customer Engagement

The Sales and Customer Engagement team at Cleveland Ford is dedicated to enhancing the car-buying experience by prioritizing customer satisfaction and building long-term relationships. This team manages digital marketing and sales strategies, oversees both new and pre-owned vehicle sales, and coordinates customer communications to ensure timely assistance and follow-up. By leveraging their expertise, they work to create a welcoming environment that emphasizes excellent service, community involvement, and a commitment to meeting the unique needs of each customer.