Reginald H. Jones

Reginald H. Jones has a diverse work experience spanning several industries.

From 2018 onwards, they worked at Clever Devices as a Technical Analyst, where they served as a customer advocate for various transit authorities. Their responsibilities included acting as a Technical Lead for system troubleshooting and facilitating OS upgrades for Real-Time location tracking and prediction services.

In the same year, they also worked at Weill Cornell Medicine as a Student Information Systems Data Analyst. As a member of the Educational Technology Group, they managed information systems and applications across the institution and its affiliates. Reginald H. specialized in creating and customizing web reports for different departments based on analysis of student, staff, course, and curriculum data.

In 2017, they worked at Applied Visions, Inc. as an IT Business & Product Manager. In this role, they acted as a liaison between business and development teams, communicated business requirements, and ensured that designs conformed to product requirements.

Prior to that, they worked at Broadridge from 2008 to 2016 as a Programmer Analyst for Mutual Funds. Reginald H. was responsible for the design, development, improvement, and support of software applications. Reginald H. also monitored the creation, transmission, and processing of data utilizing Microsoft SQL Server for client data maintenance and validation.

From 2004 to 2008, they worked at ADP as a Sr. Account Services Rep, Imaging & Workflow Solutions. Their main responsibilities included quality control of digitally formatted files and archives, and managing the conversion of paper to electronic financial documents.

Lastly, from 2001 to 2005, they worked at Mather Hospital as an Information Services Systems Specialist. Reginald H. maintained the stability of hospital computer systems and provided Level 1 Help Desk and application support.

Overall, Reginald H. Jones has gained experience in technical analysis, data analysis, project management, software development, and IT support throughout their career.

Reginald H. Jones holds a Bachelor's Degree in Professional, Technical, Business, and Scientific Writing from St. Joseph's University in New York. In addition, they have obtained a certification as a Certified Scrum Product Owner from the Scrum Alliance in June 2017.