Annanda Cunha

Annanda Cunha is a skilled Customer Success Manager currently employed at CleverTap since April 2023. Previously, Annanda held roles that include Sr Customer Success Ops at Oitchau - Controle de Ponto e Timesheets, where responsibilities included configuring the Gainsight platform to streamline customer success operations and enhance data visibility, and Customer Success Manager at Twilio Inc., focusing on building strategic relationships and ensuring client retention. Earlier experience includes Customer Success Ops at Teravoz, where responsibilities encompassed customer journey development and onboarding, as well as a role as an Estagiária de Business Intelligence, which involved data analysis to improve customer service processes. Annanda holds a postgraduate degree in Business Intelligence from Universidade Anhembi Morumbi and has additional educational credentials in administrative assistance and culinary arts.