Sachin Tripathi

Sachin Tripathi has extensive experience in customer success and client service roles. Sachin started their career as a Network Engineer at Tata Communications in 2014. After that, they worked at Netcore Cloud in various roles, including Senior Client Service Executive, Team Lead, and Product Specialist, from 2014 to 2018. In 2018, they joined Cheetah Digital as a Customer Success Manager. Since 2019, they have been working at CleverTap, initially as a Customer Success Manager and then as a Senior Manager. In their current role, they handle top enterprise customers, drives product adoption, provides strategic insights and mentoring to new Customer Success Managers, and builds processes for business reviews.

Sachin Tripathi's education history includes a Postgraduate Degree in Marketing Management from Welingkar Institute of Management. Sachin also holds a Bachelor of Technology (BTech) degree in Electronics and Communications from Dr. A.P.J. Abdul Kalam Technical University. Additionally, they attended City Montessori School for high school, although the degree earned is not mentioned.

In terms of certifications, Sachin Tripathi has obtained several, including Customer Service Leadership and Telling Stories with Data from LinkedIn, as well as Fundamentals of Digital Marketing, Advanced Google Analytics, Google Ads Display Certification, Google Analytics Individual Qualification from Google. Sachin also earned an Email Marketing Certified from HubSpot Academy in February 2020.