Diego Pugliese

Diego Pugliese is a seasoned professional in the travel and customer service industry, currently serving as a Senior Business Travel Consultant at TravelPerk since July 2021. Prior to this role, Pugliese worked at Amazon as a Seller Support Associate and was self-employed as a Writer. Extensive experience includes nearly eight years at Lufthansa In Touch as a Customer Service Representative, where responsibilities encompassed technical support, managing reservations, and providing exceptional service to frequent travelers. Pugliese demonstrated outstanding performance, earning recognition as Lufthansa In Touch Champion and receiving multiple awards for Average Handling Time. Educational background includes a diploma in Computer Programming from ITIS G. Ferraris Napoli and a specialization in IATA Training.