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Francesca Barbosa is a seasoned professional in the travel industry with extensive experience in customer service and complaint management. Currently serving as a Senior Business Travel Consultant at TravelPerk since October 2024, Francesca specializes in handling high-sensitivity complaints. Prior to this role, Francesca took a break for family responsibilities while managing a household from June 2023 to October 2024. Previously, Francesca held various positions at TravelPerk, Club Travel – HRG Ireland, and other travel agencies, demonstrating a robust ability to address client needs across a range of booking and travel-related queries. Francesca holds a Bachelor's degree in Tourism and has completed multiple English language programs and professional courses, further enhancing her qualifications in the field.
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