Noludwe Simayile

Noludwe Simayile is a skilled professional with a background in customer support and data analysis. Currently employed as a Customer Support Agent at Clickatell since July 2022, Noludwe has previously held roles as a Junior Data Analyst at SAREBI, where responsibilities included database management, data analysis, prediction model building, and data visualization using Python. An educational foundation includes an Advanced Diploma in Information Resource Management from the University of South Africa, complemented by training in data analytics techniques such as Microsoft Advanced Excel, SQL, and Power BI. Earlier experience encompasses a Business Analyst internship at Old Mutual, where Noludwe was involved in business requirements gathering and client support, as well as a Junior Network Administrator role at Bytes People Solutions. Additional experience as a Call Centre Agent at Direct Channel Holdings provided opportunities to develop strong customer service skills.