João Paulo (John) Oliveira Cordio

Senior Technical Support Specialist at ClickDimensions

João Paulo (John) Oliveira Cordio has a diverse work experience spanning over 12 years. João Paulo (John) started their career at CTI Renato Archer, where they worked as a Hardware Technical Support, responsible for computer maintenance and infrastructure. After this, they joined IBM as a Mainframe Systems Operator, where they monitored global customers and responded to system problems following specific procedures.

Later, John worked at TOTVS as a Business Consultant and at Multi Holding as a System Analyst. João Paulo (John) then moved on to ContentSys, where they worked as a Web Designer & Developer, and then to Spartan do Brasil Produtos Químicos, where they served as a Web Developer.

In 2017, they joined EICON as a System Implementation Consultant, contributing to the successful implementation of systems. John's next role was at ClickDimensions, where they started as a Technical Support Specialist before being promoted to Senior Technical Support Specialist. In these positions, they efficiently resolved support tickets, provided mentorship to junior support agents, updated documentation, and monitored services proactively.

Overall, John's experience showcases their expertise in technical support, system implementation, web development, and business consulting.

From 2007 to 2010, João Paulo (John) Oliveira Cordio attended Universidade Paulista, where they pursued a Bachelor of Computer Science degree. The field of study for this degree is not specified.

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