Laura Jiménez Velado

Laura Jiménez Velado has a diverse work experience spanning several roles and industries. Laura started their career as an intern at Marino Marín Lawyer's Offices, where they worked as a Lawyer for six months in 2014.

In 2016, Laura joined Amazon as a Technical Account Manager, where they acted as the primary interface between Amazon and its business partners. Laura provided operational support to merchants on the Amazon platform, addressed system issues, and contributed to process improvements. Laura also worked as a Senior Account Manager, specializing in Amazon Logistics and FBA, where they trained new hires and supervised their work.

In 2019, Laura transitioned to ClickDimensions as a Customer Success Manager for the South EMEA & UK territory. Laura managed a portfolio of 166 customers and helped define content and processes for customer success. Laura later took on the role of Senior Customer Success Manager, where they reported to the Vice President of Customer Success and collaborated with cross-functional teams to ensure alignment and customer satisfaction. Finally, they became the EMEA Senior Success Manager, Revenue Organization, where they continue to oversee the success of the organization in achieving revenue targets.

Throughout their career, Laura has showcased their ability to develop strategic relationships with customers, train and coach new hires, and collaborate with various teams to meet company objectives.

Laura Jiménez Velado has a diverse education history. Laura earned a Bachelor of Arts in Law from Universidad Autónoma de Madrid in 2014, with a focus on International Business, Trade, and Tax Law. Additionally, they obtained a Bachelor's degree in Business Administration and Management from Università degli Studi di Urbino Carlo Bo in 2013.

In 2020, Laura attended Munster Technological University and completed a certificate program in Digital Marketing, further expanding their knowledge in the field. In 2022, they enrolled in ThePower Business School and is currently pursuing the Programa ThePowerMBA with a specialization in Digital Marketing, allowing their to develop expertise in both business and digital marketing.

Aside from their formal education, Laura has also obtained various certifications. Laura completed several online courses through LinkedIn, including "Microsoft Dynamics 365 Sales Essential Training," "Content Marketing Foundations," "Email Marketing: Drip Campaigns," "How to Be More Strategic in Six Steps," "Marketing Analytics: Setting and Measuring KPIs," "Power BI: Cuadros de mando para principiantes," "SEO Foundations," "Social Media Marketing Foundations," "Strategic Business Analysis Essentials," "B2B Marketing Foundations," "Digital Marketing Foundations," and "Marketing Foundations."

Furthermore, they hold certifications from Amazon, including "Certified Specialty Mentor Training" and "Certified by Asocciate Program."