Rachel Shumway

Programs and Operations at Clicked

Rachel Shumway (秋夏) has held a variety of roles since 2017. Rachel began their career as a Customer Service Representative at POS Portal in 2017. In 2018, they worked as a Curriculum Developer at JadeClass, where they developed three semester-long courses to increase students' Critical Thinking, Persuasive Argument and Constrained Creativity Skills. Rachel then moved to the Norway Soong Ching Ling Foundation in 2019, where they were an Early Childhood Educator and managed teams and cross-departmental projects at the #1 performing training center in Shanghai. Later in 2019, they became a Business Mentor while self-employed. In 2022, they joined Talent Stacker | Salesforce Career Development Program as a Salesforce Administrator / Business Analyst. Rachel also joined Clicked as a Program Manager and Salesforce Admin and Analyst. In their role at Clicked, they consolidated 7 disjunct enterprise tools into one fully-integrated Salesforce solution by utilizing Agile principles, developed 12-page Business Requirements documentation, and delivered 10 process roadmaps. Lastly, they became a Certified Life Coach at The Life Coach School in 2022, where they coached 700+ clients in a 12-month span, provided 3-month coaching package to #1 APAC Business Mentor, and conducted weekly self-led feedback sessions for evaluation, growth, and continual skill improvement.

Rachel Shumway graduated from Brigham Young University with a degree in Exercise and Wellness in 2017. Rachel then attended UC Davis Boot Camps, where they completed a course in Entrepreneurship/Entrepreneurial Studies in 2017. In 2020, they obtained a Certified Life Coach from The Life Coach School and an Advanced Life Coaching Certificate from Achology. Rachel also obtained a Managing Stress for Positive Change certification from LinkedIn in 2019, as well as a Project Management Simplified certification from the same institution. In 2018, they obtained a Teaching English as a Foreign Language (TEFL) certification from Global TEFL - Global Language Training Ltd. Rachel also obtained a Certified Personal Trainer (NASM-CPT) certification from the National Academy of Sports Medicine (NASM) in 2015. Rachel is currently working towards a Salesforce Certified Administrator (SCA) certification from Salesforce, and is a Trailhead Ranger with Trailhead by Salesforce.

Links

Timeline

  • Programs and Operations

    May 1, 2023 - present

  • Program Manager

    January, 2023

  • Salesforce Admin and Analyst

    November, 2022

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