Suma Rao has a diverse work experience spanning over different industries. Suma is currently working as a Salesforce BA at Sweet Potato Tec and as a Clicked Salesforce BA/Admin at Clicked. Prior to this, they served as a Salesforce Administrator at Hachion for a year. Suma also worked as a Substitute Teacher at Forsyth County Schools for a few months. Suma has experience in customer support as a Customer Support Specialist at Everise. Additionally, Suma worked as a Math Instructor at Mathnasium - The Math Learning Center and as a Software Engineer at Infosys.
Suma Rao earned a Bachelor's degree in Computer Science from Visvesvaraya Technological University, which they attended from 2001 to 2005. Suma also obtained several certifications, including the Salesforce Certified Administrator (SCA) and Salesforce Certified Associate, both from Salesforce, in February 2023 and December 2022, respectively. Additionally, Suma obtained several badges and completed units from institutions such as Atlassian and Trailhead by Salesforce, with the most recent certifications obtained in March 2023. Suma also participated in the Salesforce Talent Alliance Career Cohorts and completed courses on Trailhead by Salesforce.
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