Aaron Valentine

Aaron Valentine has extensive experience in operations and customer service management. Aaron currently holds the position of VP Operations at Clicklease. Prior to this, they worked at Varo Bank, where they held various roles including VP of Servicing and Operations, Director of Service and Operations, and Servicing and Operations Consultant. At Varo Bank, they focused on building and improving customer service and contact centers, implementing service strategies, and ensuring compliant processes.

Before joining Varo Bank, Aaron worked at American Express for over two decades. During their time there, they held several leadership positions, including Vice President of Operational Excellence, Vice President of Issue Management, Director of New Product Operations, Client Manager of Retail Client Management, Six Sigma Project Manager, and Six Sigma Black Belt. In these roles, they were responsible for managing performance metrics, designing and implementing processes, overseeing third-party vendors, resolving customer experience issues, and driving process improvement projects.

Overall, Aaron Valentine's work experience highlights their expertise in operations, customer service, process improvement, and leadership.

Aaron Valentine completed their education at the University of Utah - David Eccles School of Business. Aaron obtained a Bachelor's degree in Accounting from 1997 to 2002 and later pursued a Master's degree in Accounting from 1997 to 2005. Additionally, they hold a certification as a Six Sigma Black Belt from American Express, although no information is provided regarding the specific month or year of obtaining this certification.