Alex C. is an experienced Customer Service Manager currently leading a team at ClickMechanic, focusing on delivering high-quality support to online retail customers and independent mechanics through various communication channels. Previous roles include Customer Relations Manager at BrightHouse and Team Manager at Arvato, where responsibilities included managing large teams, resolving complex complaints, and utilizing performance metrics to drive success. Alex C. has also held significant positions at Camelot, overseeing correspondence and team management, and MVC Entertainment Ltd., where Alex C. advanced from Team Leader to Senior Store Manager, notably enhancing store performance and profitability.
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