Jose Moraga

Jose Moraga is an experienced professional in customer service operations and management, currently serving as the Managing Director & Head of Customer Service & Client Services at SWAROVSKI since January 2020. With expertise in global operations management, Jose leads customer service operations across Asia, Europe, and North America. Prior to SWAROVSKI, Jose held various managerial positions at Amazon from 2008 to 2020, including roles focused on HR services, operational metrics, and workforce management. Experience also includes leadership roles at IBM and Procter & Gamble, where responsibilities encompassed team management, project management, and service delivery for major accounts. Jose holds a Bachelor's degree in International Relations from Universidad Nacional.