Fahdiel Anderson

Fahdiel Anderson is an experienced IT professional currently serving as the IT Service Center Manager and Incident Manager at Clicks Group since January 2018. Responsibilities include overseeing staff and ensuring efficient resolution of incidents and requests in line with Service Level Agreements. Prior experience includes serving as Service Desk Team Manager at TFG (The Foschini Group) from December 2012 to December 2017, where call management and compliance were key duties, as well as a Team Manager at MWEB from September 2009 to November 2012 and a Team Leader at Vodacom from June 2007 to September 2009. Fahdiel holds a CCNA degree in Information Technology from Cape Peninsula University of Technology and a high school diploma in Motor Mechanics from Oude Molen Technical High School.