Julia R Carvalho

Julia R Carvalho has extensive experience in customer service and human resources management. Currently serving as Coordenadora de Customer Service at Clicksign since March 2020, Julia leads a team, develops support strategies, and fosters communication between clients and the development team. Prior roles include Team Leader and Customer Service Analyst at Itaú Unibanco, where Julia was responsible for training programs and customer service operations. Julia's early career included internship roles in municipal government and a focus on debt collection processes, complemented by experience as a sales representative at Natura. Julia holds a Bachelor's degree in Business Administration from Universidade Estadual de Campinas.