Patrícia Brandão is an experienced operations leader with a robust background in customer service and legal support. Currently serving as Líder de Operações no atendimento ao cliente at Clicksign, Patrícia excels in managing operations, improving service efficiency, and developing projects to optimize internal processes. Previous roles include Analista de atendimento ao cliente at Stone and various legal internships at Procon-RJ and the Defensoria Pública do Estado do Rio de Janeiro, where Patrícia honed skills in conflict resolution, legal documentation, and customer relations. Educational qualifications include degrees in Law from Pontifícia Universidade Católica do Rio de Janeiro and Universidade Católica Portuguesa, as well as a formation in CRM from ESPM.
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