Celica N.

Celica N. is a seasoned professional in customer support and operations management, currently serving as a Customer Support Manager at ClickUp since July 2022. Prior experience includes significant roles at Zendesk from September 2016 to July 2022, where Celica held various positions including Manager and Associate Manager in Customer Advocacy. Additional experience includes managing global returns and refunds at Ensogo and senior operations management at Lazada Group, focusing on marketplace operations and disputes management. Celica's earlier career features roles in customer service and administrative support, starting as a Junior New Accounts Teller at Banco de Oro. Celica holds a Bachelor of Business Administration degree from De La Salle University - Dasmariñas.