Jessica Otavo Eslava is a professional with experience in leading and establishing strategies in various areas such as Customer Success, Customer Experience, and Operations. Jessica has successfully managed teams and operations, ensuring the achievement of objectives and compliance with business policies. With a background in Industrial Engineering, Jessica has demonstrated their skills in process improvement, workforce management, and data analysis. Jessica's expertise in creating and communicating processes, standardizing operations, and managing administrative tasks highlights their versatile capabilities in the corporate environment.
May 1, 2023 - present
December 1, 2022
May, 2022
September, 2021