Luis Yonel González Bolívar

Luis Yonel González Bolívar has a diverse work experience in the customer service field. Luis Yonel currently works at Fudo as a Customer Success Analyst, specializing in customer experience in LATAM countries. Luis Yonel is responsible for onboarding, conflict management, project creation, and analysis of client status. Luis Yonel also creates reports and statistics to optimize their job area. Before Fudo, Luis worked as a Customer Success Specialist at clicOH, where they focused on customer support and experience in LATAM countries. Luis Yonel was involved in conflict management, project creation, analysis of client status, and strategy implementation. Luis also worked at TREGGO as a Customer Service Operator, where they provided personalized support to customers in LATAM countries and was involved in content creation and result interpretation. Prior to that, they worked at Hospital Universitario Ruíz y Páez, where they supported hospital users and conducted data analysis and statistics for the epidemiology department. Luis Yonel also worked as a Customer Service Representative at Ambulatorio I Los Aceiticos. Overall, Luis has developed strong customer service skills and extensive experience in customer support, conflict management, project creation, and data analysis.

Luis Yonel González Bolívar attended Universidad de Oriente (VE) from 2013 to 2017. The degree obtained and field of study are not specified. Additionally, they obtained a certification in "Experiencia de usuario (UX) avanzado" from LinkedIn in June 2022.