Natalie Smith

Natalie Smith is a seasoned change management expert currently serving as the Global Head of Change Management at Clifford Chance since January 2024, focusing on strategic advisory roles to drive the firm's transformation agenda. With nearly a decade of experience running Natalie Smith Consulting Ltd, Natalie emphasizes the importance of people in organizational strategies, addressing why 70% of change programs fail. Previously, Natalie held multiple leadership roles in change and communications for prominent organizations, including International Airlines Group, Dentons, The Very Group, ITV, GSK, DLA Piper, and Wood Mackenzie, facilitating transformative initiatives across various sectors. Natalie's academic credentials include a Bachelor's degree in Geography from the University of Oxford, a Master's in Management from the London School of Economics, and certifications in change management and facilitation.