Jessica Burgos

Jessica Burgos is a dedicated care coordinator at Clifford Beers Clinic since October 2020, focusing on providing comprehensive care for families. Prior experience includes roles such as a call center reservations agent at Wynn Resorts, where Jessica effectively handled high volumes of customer inquiries and was recognized for exceptional service. At Hilton Boston Back Bay, Jessica excelled as a front desk agent, managing guest relations and enhancing customer service while mentoring new staff. Jessica's leadership capabilities were further demonstrated as a day manager at Nix's Mate, overseeing operations and ensuring compliance with safety standards. Additionally, Jessica gained valuable experience as an intern at Big Brothers Big Sisters of Massachusetts Bay. A graduate with a Bachelor's degree in psychology from Newbury College, Jessica combines educational knowledge with extensive practical experience in customer service and operational leadership.