Cliking is a customer satisfaction and loyalty management solution, which aims to help companies to build a Customer Centric strategy based on the permanent collection of customer feedback and the implementation of automated loyalty and customer communications. The solution contains 4 modules: - Customer satisfaction: Configurable and addressablecustomer surveys via QR code, emailing or sms allowing to obtain very detailed analysis indicators (CSAT, NPS... or even collection of customer data...) - Customer communication: Automated relational marketing actions - Loyalty: Customer incentive via rewards and customizable contests. - E-reputation: aggregation of customers reviews present on the platforms

CLIKING (ex Goodmeal)

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