Lena Schmidt

Senior Customer Success And Account Manager at Climedo

Lena Schmidt has a diverse work experience spanning various industries. Lena is currently working at Climedo, a digital health platform for clinical trials and observational studies, where they hold the position of Senior Customer Success Manager. In this role, they are responsible for providing support and ensuring the success of the company's clients. Lena previously worked as a Customer Success Manager and Junior Customer Success Manager at Climedo as well.

Before joining Climedo, Lena worked at Deutsche Ärzte Finanz as a Financial and Economic Consultant for academic health professions. Lena provided guidance and advice on financial matters to professionals in the healthcare field. Prior to that, they gained experience at Klinikum Rechts Der Isar as a Working Student and Intern in the nursing directorate, where they assisted in administrative tasks and gained insight into healthcare operations.

Lena also has experience in sales, having worked as a Sales Consultant at Tanzschuhe Otto München. Additionally, they completed an internship in the editorial office at Bauer Media Group.

Overall, Lena Schmidt has a strong background in customer success management, finance consulting, healthcare, sales, and editorial work.

Lena Schmidt completed their Bachelor of Arts in Management und Ökonomie im Gesundheitswesen from Hochschule Fresenius from 2015 to 2018. Prior to that, they studied Sociology at Ludwig-Maximilians-Universität München in 2014 and 2015. In terms of additional certifications, Lena obtained Excel - VBA certification from Hochschule Fresenius University of Applied Sciences in 2018 and Excel für Fortgeschrittene certification in 2017. Lena also obtained their Großes Latinum in June 2011. Lena's Fachfrau für Versicherungsvermittlung (IHK) certification was obtained from IHK Schwaben, although the specific obtained month and year are unknown.

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Timeline

  • Senior Customer Success And Account Manager

    March 1, 2023 - present

  • Customer Success Manager

    September, 2021

  • Junior Customer Success Manager

    May, 2021

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