Steven Poling Jr. （石伯霖）

Steven Poling Jr. has a diverse work experience across various industries. Steven started their career as a Freelance Translator and Private Mandarin Chinese Tutor in 2008. From 2010 to 2011, they worked as a Web Manager, Content Writer, and Sales Representative for Clavis Sinica. In 2010, they also worked as a Chinese Teacher at Language Link. In 2011, they briefly worked as a Purchasing Coordinator at Allied Technology, Inc., where they communicated with overseas suppliers in Mandarin Chinese. In the same year, they also worked as a Freelance Translator for TI Automotive.

From 2011 to 2017, Steven worked at Genpact in various roles, including Operations Manager and Sales Team Leader for Google My Business Monetization. Steven played a key role in launching and managing the GMB Monetization pilot, exceeding sales targets and increasing revenue. Steven also developed evaluation systems and training programs for the team.

From 2013 to 2014, they worked as a Mandarin Chinese Translator at FUNimation, and from 2014 to 2019, they worked at Otava, initially as an Operations Manager and later as a Senior Operations Manager and Senior Manager of Service Delivery.

Since 2019, Steven has been working at Clinc, Inc., starting as an XO - Experience Owner and progressing to Senior Experience Owner and ultimately Director of Customer Success.

Steven Poling Jr. completed their Bachelor of Arts degree in Asian Studies with a Concentration in Mandarin Chinese Language from the University of Michigan from 2006 to 2009. Steven also pursued a Bachelor of Arts degree in Asian Studies from Eastern Michigan University in 2006 and 2007. Additionally, Steven Poling Jr. obtained several certifications, including S.E.A.L. Graduate from Mentor Learning in October 2016, and various certifications in subjects such as Budgeting, Finance Essentials, Career Management, and others from Harvard Business Publishing in 2015.