Clincierge
Lauren Kennedy is a seasoned professional in clinical study management and event coordination with diverse experience spanning over 15 years. Currently serving as a Senior Global Study Manager at Clincierge since November 2016, Lauren oversees the management of Global Study Managers, acts as a primary contact for clients and clinical teams, and contributes to process improvement initiatives. Previous roles include Global Study Manager, where responsibilities included managing patient logistics and vendor relations for rare disease trials, and Clincierge Coordinator, providing logistical support for clinical trial participants. Lauren also held the position of Events & NPD Manager at Love Beets, managing trade shows and new product development, and worked as an Event/Meeting Manager at Food Export USA- Northeast, coordinating over 50 events yearly with a significant budget. Lauren holds an MBA in International Business and a Bachelor's degree in Marketing from Saint Joseph's University.
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Clincierge
Improve your clinical trial retention rates while increasing study access and diversity. Clincierge reduces the emotional, logistical, and financial barriers to clinical trial participation, enabling patients to access life-changing and potentially lifesaving new treatment options. Our high-touch patient concierge services include but are not limited to, individualized air and rail ticketing, hotel and housing accommodations, payment and reimbursement processes, and ongoing patient, family, and caregiver support. Our services reduce the emotional and financial stressors related to travel and out-of-pocket expenses related to clinical trial participation. We address unique patient and caregiver needs, and the many demands complex trial designs place on participants and their families, building custom solutions to specific study-related problems. Our multilingual, in-country Clincierge Coordinators provide seamless logistical support for patients, their families, and caregivers. From initial patient enrollment in a Clincierge-supported study to trial completion, they offer much-needed emotional support and personalized communications each step of the way. This concierge level of patient support assists trial sponsors, CROs, and research institutions in managing the cost and duration of their clinical trials. Clincierge’s value-added services not only enhance patient recruitment and improve retention, but they also relieve clinical research associates, clinical investigators, and other study sponsors and trial site personnel from time-consuming patient logistics. Our services enable study staff to prioritize patient care and focus on study outcomes. We reduce clinical trial administrative costs and streamline patient payments and reimbursements through our efficient online portal.