Ivana J.

Ivana J. is a Data Quality Analyst at Clinical Ink since September 2021, demonstrating critical thinking and problem-solving skills while interacting with personnel at various levels and maintaining study-specific documentation aligned with ICH and GCP guidelines. Prior experience includes serving as a Senior Claims Analyst at ARx Healthcare Solutions, where Ivana reviewed hospital and physician accounts, and as a Provider Contractor Pricing Specialist at Correct Care Solutions, focusing on reimbursement calculations. Additional roles include Overpayment/Refund Analyst at Community Health Systems, Provider Contact Representative at Blue Cross Blue Shield of Alabama, and Customer Service Representative at DST Health Solutions, showcasing a strong background in claims processing, auditing, and customer service. Ivana holds a Bachelor's degree in Organizational Leadership from Bethel University, earned between 2016 and 2021.