Florencia Ornelas

Florencia Ornelas is a Customer Success Associate at Optix since March 2023, with a background in customer success and sales development from Predictable Revenue™ Inc., where roles included Customer Success Manager and Team Lead. Participation in the Power Up Program through Women in Customer Success highlights a commitment to professional growth. Previous experience includes account management at Floral Treasure and a marketing internship at Information Planet. Florencia holds a Bachelor of Arts in International Business from CETYS Universidad and a postgraduate degree in Marketing/Marketing Management from Langara College, complemented by international study experiences at Czech Technical University in Prague and SKK GSB Sungkyunkwan University.