Muhammad Awad

Muhammad Awad has a long and varied work history. Muhammad started their career in 2007 as an Assistant Operations Manager at Pause - Restaurant & Cafe. In 2010, they began working as an Arabic Teacher at Lycée la Liberté, and also started working as a Manager - Marketing & Business Development at ONE WORLD TOURS. In 2013, they became a Marketing Manager at Keif, and in 2014, they began working as a Markup specialist at Hindawi Foundation for Education and Culture. In 2017, they joined Uber as a Team Lead and Community Support Representative. In 2021, they began working as a Customer Support Representative at Preply, and in 2022, they joined Clipboard Health as a Customer Support Team Lead. In this role, they provide direct customer support through various channels, investigates and resolves customer complaints and queries, and provides feedback and support to the Customer Care team.

Muhammad Awad's education history includes a Digital Marketing Professional degree from Udacity in 2020, a BA from Ain Shams University in Arabic Langauge and Islamic Studies Section from 2006 to 2010, and a High School degree from Heliopolis Military High School from 2000 to 2003. Additionally, they have obtained numerous certifications from LinkedIn, including EF SET English Certificate 94/100 (C2 Proficient) in 2022, Excel Essential Training (Office 365/Microsoft 365) in 2021, Project Management Simplified in 2021, Learning AutoCAD in 2020, Business Ethics, Business Math, Communicating about Culturally Sensitive Issues, Improve Your Coaching Skills as a Manager, Improve Your Interoffice Politics Skills, Inclusive Leadership, Jeff Weiner on Managing Compassionately, Learning Data Science: Ask Great Questions, Problem Solving Techniques, Performance Management: Conducting Performance Reviews, Communicating Across Cultures, Making Quick Decisions, Performance Management: Setting Goals and Managing Performance, Transitioning from Individual Contributor to Manager, Unconscious Bias, and Google Apps 2016 for Education Essential Training in 2019.