Hans Kayser

Senior Customer Success Manager at ClockShark

Hans Kayser has a diverse work experience spanning multiple industries. Hans began their career as a Retention Specialist at Intersections Inc., where they focused on inbound call center retention sales for identity theft protection and credit counseling services.

In 2008, they joined J and J Technical Services as a vCIO, providing strategic direction and planning for clients' IT needs. Hans was responsible for aligning technology decisions with business goals and conducting quarterly analyses for network trends and improvements. Hans held this position until 2016.

From 2013 to 2013, they worked as a Table Games Dealer at Santa Ana Star Casino, dealing primarily with blackjack. Hans ensured a memorable gambling experience for new players and attracted potential players to vacant seats.

Hans also gained experience in the restaurant industry, working as a Waiter at Hot Tamales & O'Hare's Restaurants from 2007 to 2012. Hans consistently provided professional, friendly service and promoted specials to customers.

In 2016, they joined Alphagraphics as a Senior Account Executive, setting and exceeding sales goals to increase revenue. Hans implemented sales and marketing strategies and developed action plans based on results.

Most recently, Hans worked at ClockShark starting in 2017. Hans started as an Account Manager, handling outbound sales, front-line support, and onboarding. Hans managed a significant book of business and successfully upsold customers to higher-priced plans.

Overall, Hans Kayser has a diverse background with experience in sales, account management, IT services, and the hospitality industry.

Hans Kayser's education history includes attending The University of New Mexico, although the specific start and end years are unknown. No degree or field of study is provided for this university. In terms of additional certifications, Hans obtained several digital marketing certifications from LinkedIn, including "Digital Marketing Foundations," "Marketing Strategy: SEO Content Writing," "Marketing on Facebook," "Marketing on LinkedIn," "Master Digital Marketing," "SEO: Keyword Strategy," "Social Media Marketing Foundations," "Social Media Marketing Strategy: TikTok and Instagram Reels," and "Social Media Marketing: Strategy and Optimization." These certifications were all obtained in May 2023. Hans also earned certifications in "CMO Foundations: Measuring Marketing Effectiveness (ROI)," "Eat Their Lunch: Winning Customers Away from the Competition," "Marketing Foundations: Consumer Behavior," "Reid Hoffman and Chris Yeh on Blitzscaling," and "The 10 Pillars of Customer Experience" from LinkedIn, all acquired in April 2023. Additionally, Hans completed the "Google Ads Essential Training" certification in February 2022 and the "Marketing: Copywriting for Social Media" certification in December 2021. The earliest certification listed is the "Certified Customer Success Manager (CCSM) Level 2" from SuccessHACKER, obtained in October 2020.

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Timeline

  • Senior Customer Success Manager

    April, 2017 - present

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