Alicia Thornton

Alicia Thornton has built a diverse professional background in customer service and business operations, currently serving as Business Operations Team Manager at Close Brothers Premium Finance since December 2019, where previous roles included Deputy Customer Service Manager and various positions in broker support and customer service. Prior to this, Alicia worked at H&M from April 2018 to November 2019 as a part-time Sales Advisor, contributing to retail customer engagement and sales.