Fiona Hollingsworth

Fiona Hollingsworth has held various roles in the customer service industry since 2016. Fiona began their career as a Client Services Administrator at bcIMC in 2016. In 2017, they joined Flytographer as a Customer Experience Specialist, eventually becoming Customer Experience Manager and Head of People Operations & Culture. In 2019, they moved to MetaLab as a Partnerships Coordinator. In 2021, they became Director of Customer Success at Blackcart. Fiona is currently a Senior Customer Success Manager at Close.

Fiona Hollingsworth has a Bachelor of Arts degree in Political Science from the University of Victoria. In 2019, they earned a Certificate in Negotiation Mastery from Harvard Business School Online. In 2020, they completed a Product Management course at BrainStation.