Katherine Kemp

Katherine Kemp is a Senior Customer Support Engineer at Close, where they provide in-depth customer support for the Close CRM while designing customer-facing tools and analyzing satisfaction trends. They previously held various roles, including Software Development Engineer at Amazon, where they contributed significantly to infrastructure projects and customer order processing. Katherine's educational background includes Bachelor's degrees in Computer Science and Mechanical Engineering from the University of Maryland, along with a minor in Innovation and Entrepreneurship. Their experience also encompasses roles as a Teaching Assistant and Mechanical Engineering Intern, demonstrating a diverse skill set in both technical and customer-facing environments.