Peterson Biazus

Peterson Biazus is an experienced professional currently serving as a Senior Operational Analyst and Team Leader at Closecare since June 2022, where responsibilities include team management for junior analysts. Previously, Peterson held the position of Operational Analyst 1, focusing on the online reading of medical certificates and declarations. Prior experience includes working at Concentrix from June 2020 to May 2022 as a Level 1 Customer Service Agent, providing multi-skill support for Mercado Livre users, and at Cognizant from September 2018 to April 2019 as a Level 3 Customer Service Agent, offering technical support for Google Ads users. Peterson holds a degree in Technology in Human Resource Management from Centro Universitário Braz Cubas, obtained in July 2022.