CloseReach
Cecile Hurley has a wealth of experience in the customer service and IT service management field. Cecile currently holds the position of Vice President Customer Success at CloseReach Ltd, a Canadian company specializing in Business/Enterprise Architecture and Enterprise/IT Service Management. Prior to this role, Cecile served as Director Customer Care at Navvia and as Senior Manager, Customer Service, Information Solutions at Maple Leaf Foods, Inc. Cecile's educational background includes completing leadership programs at Ivey Business School, ADR International, Consulting Portal, CompuCollege, Pink Elephant, and BPM Institute. Throughout their career, Cecile has excelled in leading teams, implementing new tools and processes, and ensuring client success and satisfaction.
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CloseReach
Transformation, Growth and Success Business and technology transformation are the keys to organizational growth and effectiveness. Our focus on specialized consulting services, software tools and training within proven transformational frameworks ensures that we are delivering exactly what CloseReach customers need to grow and achieve success. Diversity of Services CloseReach is constantly working to develop innovative and flexible services to meet your needs. Business Transformation - building cost efficient and scalable organizations. Information Management - integrating information silos into a cohesive knowledge base. Technology - the delivery mechanism and strategic enabler. Training - the key to a continually improving organization. Delivering unique solutions is our business. Powerful People Every day CloseReach people make an amazing difference. Working with Senior Management defining business strategy and assessing risk. Facilitating business transformation and building enterprise architectures. Developing and integrating new technologies. In the classroom teaching best practices. You can count on us to be there.