Joffrey Cras

Joffrey Cras is a ServiceNow Senior Consultant and Project Manager at CLOSTERA, where they currently serve as the ITSM Product Owner. With extensive expertise in IT Service Management and Business Intelligence, Joffrey has previously held roles at GLOBAL Technologies and Devoteam, specializing in BI solutions and reporting. Their background includes significant experience at Sanofi, where they focused on the design and implementation of a BI platform for ITSM and Service Insurance. Joffrey earned a Master’s Degree in DESS ISIDIS from Université du Littoral Côte d'Opale.