Jake Jones currently serves as the Head of Investor Relations & Partnerships at ICTI, focusing on building innovative software solutions using blockchain technology. Prior experience includes roles at Blockdaemon as an Enterprise Customer Success Manager, and at Algolia as a Senior Customer Success Manager, where the emphasis was on delivering top-tier search and recommendation services. Jake held various customer success management positions at Cloudflare, overseeing client relations across sub-Saharan Africa, the Middle East, and the Nordics, and previously contributed as an Enterprise Account Development Representative at Okta, specializing in identity management solutions. Educational background includes a Master of Science in Forensic Psychology and a Bachelor’s Degree in Psychology, both obtained from Nottingham Trent University.
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